Shipping Policy

Shipping Policy

At Silai Studio, we ensure that your orders are carefully processed and delivered with efficiency. Please review our shipping policy below:

Product Categories & Shipping Timelines

We offer two types of products, each with different shipping timelines:

• Ready-to-Ship: Dispatched within 1-2 working days.
• Made-to-Order: Crafted with care and shipped within 10-15 days.
  The estimated shipping time for each product is mentioned on its respective product page.

Domestic Shipping (Within India)

• Free shipping on all orders across India.
• A ₹100 processing charge is applicable for Cash on Delivery (COD) orders.
• Delivery typically takes 3-5 business days after dispatch.

International Shipping

• We offer worldwide shipping via reliable international carriers.
• Shipping charges are calculated per kg based on location at checkout.
• Any applicable customs duties or import taxes are the customer’s responsibility.
• For specific international shipping queries, please contact us at hello@silaistudio.com

Order Tracking

• Once shipped, you will receive an email with a tracking link to monitor your order.

Delays & Support

• While we strive for timely deliveries, delays due to weather, customs, or unforeseen circumstances may occur.
• For any concerns, feel free to contact us at hello@silaistudio.com.

Thank you for shopping with Silai Studio!